COVER A 2S7882 - Caterpillar

TERMINATION DATE
31Jul2017
PROBLEM
The existing brake disc can fail on certain 844H/854K/854K2 Wheel Dozers, and 992K/992K2 Wheel Loaders.
AFFECTED PRODUCT
Model Identification Number
844H BTW00218
854K 22100353, 360, 420
854K 2 H9K00331, 348
992K H4C00417, 419, 425, 472, 514-515, 577, 581
992K 2 ZMX00252-00253, 263, 284-285, 294, 303, 411
PARTS NEEDED
Qty
Part Number Description
4 2200190 DISC-FRICTION
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the existing friction discs with new 220-0190 Friction Discs. Refer to the necessary Service Information/Disassembly and Assembly, for your machine, in order to complete the Rework Procedure.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-8000 hrs,
0-60 mo 100.0% 50.0% 0.0% 50.0% 0.0% 0.0%
8001-16000 hrs,
61-96 mo 33.0% 0.0% 0.0% 50.0% 50.0% 50.0%
This is a 6.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.