COVER 3P5986 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Dec2019
PROBLEM
The existing software can cause false diagnostics and events on certain C175-16 Locomotive Engines. If the existing software causes false diagnostics and events it can/will cause the engine to derate and/or shutdown.
AFFECTED PRODUCT
Model Identification Number
C175-16 Y3A00100-00137
PARTS NEEDED
Qty
Part Number Description
1 5426405 SFWR GP-A1000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the service manual if/as necessary.
Flash the engine ECM with 5426405 Software or latest available in SIS Web.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-14000 hrs,
0-100 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.