COVER 7C7970 - Caterpillar

SEBE8221-01
November 23, 2002
(Revised February 2004)
U-310
A-214
AU-227
S-226
H-225
O-251
TT-7
before or
after failure PRODUCT SUPPORT PROGRAM FOR RETORQUING BOLTS ON CERTAIN 3126, 3126B, C-9 TRUCK ENGINES, 325C, 325C L, 330C, 330C L MEDIUM EXCAVATORS, 12H MOTOR GRADERS, AND 637G SCRAPERS
7577 PS41150 This Program can be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS41150" as the Part number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and use "T" as the SIMS Description Code. If administered after failure, use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the November 23, 2002 Service Letter. Changes have been made to the Service Claim Allowances.
TERMINATION DATE
November 30, 2004
PROBLEM
The bolts securing the starter to the flywheel housing were not torqued properly.
AFFECTED PRODUCT
Model Identification Number
3126 1BW831-840, 842-927, 929-932, 934-936, 940-942, 944-946
1ZJ2893, 2894, 2898-3158
8SZ267-270
9ZR2218-2254, 2260, 2261, 2263-2267, 2269-2281, 2284-2307, 2310-2312, 2319, 2320, 2322, 2324, 2325, 2334, 2335
CKK155-163
3126B 1AJ333-422
3GS859-880, 885-957, 961-964, 968-988, 1001-1023
9SZ2314-2317, 2327-2332, 10845-10849, 10877, 10904, 10909, 10933, 10976, 10982, 11013, 11014, 11028, 11118, 11121, 11124, 11125, 11133, 11135, 11137, 11138, 11253, 11254, 11347, 11424, 11437, 11449, 11502, 11514, 11543, 11545, 11547, 11634, 11675, 11676, 11687, 11688, 11800, 11941-11943, 11945, 11947, 11951, 11955, 11973, 11975-11980, 11987, 11998, 12000, 12001, 12039, 12090
BEJ682-691, 694-856, 858-1057, 1062, 1067-1069, 1071-1074, 1076, 1078-1081, 1088-1118
CKM40602, 40614, 40623, 40628, 40638, 40653, 40675, 40681, 40698, 40722, 40727, 40761, 40832, 40871, 40890, 40914, 40928, 40942, 41058, 41082, 41096, 41131, 41156, 41202, 41212, 41224, 41230, 41242, 41246, 41442, 41454, 41535, 41539, 41570-41574, 41578, 41782, 41806, 41834, 41931, 41940, 42160, 42284, 42336, 42387, 42399, 42410, 42418, 42427, 42436, 42454, 42472, 42497, 42537, 42544, 42583, 42590, 42640, 42678, 42680, 42686, 42728, 42739, 42755, 42773, 42780, 42788, 42800, 42936, 43010, 43039, 43040, 43077, 43123, 43171, 43193, 43240, 43276, 43279, 43299, 43323, 43338, 43441, 43465, 43469, 43472, 43578, 43591, 43595, 43597, 43607, 43632, 43663, 43758, 43761, 43845, 43866, 44015, 44058, 44087, 44089, 44159, 44168, 44199, 44239, 44294, 44334, 44336, 44386, 44390, 44391, 44398, 44423, 44429, 44439, 44445, 44454, 44481, 44513, 44541, 44555, 44565, 44569, 44584, 44591, 44609, 44653, 44721, 44737, 44803, 44899, 44921, 44938, 44949, 45000, 45042, 45047, 45055, 45056, 45142, 45143, 45157, 45180, 45204, 45209, 45289, 45334, 45630, 45661, 45748, 45782, 45847, 45876, 45890, 45918, 45930, 45948, 46125, 46126, 46127, 46131, 46132, 46133, 46169, 46220, 46333, 46334, 46335, 46356, 46404, 46460, 46462, 46482, 46508, 46511, 46517, 46549, 46588, 46594, 46613, 46658, 46672, 46678, 46745, 46759, 46768, 46779, 46817, 46880, 47104, 47358, 47393, 47406, 47436, 47440, 47471, 47521, 47533, 47539, 47556, 47576, 47623, 47632, 47648, 47654, 47661, 47670, 47675, 47700, 47701, 47703, 47705, 47852, 47903, 47990, 48091, 48111, 48113, 48122, 48154, 48165, 48180, 48199, 48215, 48296, 48298, 48325, 48326, 48360, 48436, 48472, 48531,