COVER 7M3310 - Caterpillar

ACTION REQUIRED
****Parts Stock ****
Remove all 1884075/">188-4075 Cylinder Assemblies and 185-0165 Cylinder Groups that were received prior to April 01, 2009 from dealer parts stock.
****Affected Product****
Replace the failed 1884075/">188-4075 Cylinder Assembly with a new cylinder assembly made with an improved welding process. Refer to your machines service manual for removal and installation procedure.
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SERVICE CLAIM ALLOWANCES
****Parts Stock****
Submit one claim for all parts removed from dealer parts stock.
****Affected Product****
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-6000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
6001-10000 hrs,
37-60 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 8.0-hour job
PARTS DISPOSITION
****Parts Stock****
For Commercial Invoice Requirements, refer to Global Purchasing Practice 52 Form B.
For EAME, APD, and LACD Dealers return the parts to the following address. List the service letter program number on the packing slip. Ship the parts using standard ground shipping or by sea. Do not air freight the parts.
Caterpillar Belgium
Attention: Mr. O. Beautrix
Building B - Cylinder Area Inspection
1 avenue des Etats Unis
6200 Gosselies
Belgium
For all NACD Dealers, return the parts to the following address. List the service letter program number on the packing slip.
For NACD
Contact: -->
Caterpillar Inc.
Attn: Supplier Recovery
Service Claims Room
8201 N. University
Peoria, IL 61615
****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.