CRANKSHAFT AS 2344794 - Caterpillar

TEBE6945-01
13Nov2017
(Revised 13Mar2018)
U-625
Priority
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LEAK DETECTION DEVICE ON CERTAIN 3516C HD AND C175-16 GENERATOR SETS
1273 1274 1280 PI32816
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered as soon as possible.When reporting the repair, use "PI32816" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32816" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 13Nov2017 Service Letter. Changes have been made to the Rework Procedure.
COMPLETION DATE
TERMINATION DATE
31May2018 30Nov2018
PROBLEM
The currently installed secondary containment leak detection float switch may malfunction on certain 3516C HD and C175-16 Generator Sets.
AFFECTED PRODUCT
Model Identification Number
3516C HD SEK01145, 1150-1151, 1166, 1174-1177, 1203, 1205, 1208, 1212
C175-16 WYB01825-01826, 1840-1841, 1846-1853, 1857-1860, 1862-1863, 1871, 1876-1877, 1885, 1888-1890, 1914-1920, 1925-1927, 1929, 1931, 1936-1940
PARTS NEEDED
Qty
Part Number Description
1 SENSOR LEAK DETECTION DEVICE HS100-ND
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the attached Rework Procedure.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LEAK DETECTION DEVICE
MODELS INVOLVED - CERTAIN 3516C HD AND C175-16 GENERATOR SETS
Dear Cat Product Owner:
The leak detection float switch needs to be replaced on the products listed below. The existing leak detection float switch can malfunction. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 13Nov2017 when scheduling this service.
We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 13Nov2017 Service Letter
Rework Procedure
Important