CUP-ROLLER BEARING 5P8044 - Caterpillar

TEBE3602-02
01Sep2015
(Revised 24Sep2015)
U-470
A-339
D-401
O-403
Parts stock action only
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 20R-0951 WATER PUMPS FROM DEALER PARTS STOCK
7750 1361 PI70584
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 01Sep2015 (Revised 16Sep2015) Service Letter. Changes have been made to the Action Required, and Service Claim Allowances.
TERMINATION DATE
31Dec2015
PROBLEM
Certain 20R-0951 Water Pumps were incorrectly seeded with 352-0205 Water Pumps (35 tooth gear). They should have been seeded with 376-4216 Water Pumps (34 tooth gear). 352-0205 and 376-4216 Water Pumps are identical except for the number of teeth on the gear. Installing a water pump with a 35 gear teeth could lead to a very tight gear mesh and irregular gear wear.
ACTION REQUIRED
Inspect all 20R-0951 Reman Water Pumps in dealer parts stock. Review the packaging date code on each 20R-0951.
If the packaging date code is on or after September 1, 2015 mark the package to indicate the product has been inspected and return to dealer part stock.
If the packaging date code is before September 1, 2015 inspect the water pump inside the package as described below.
Gear Inspection:
If the water pump has a 34 tooth gear (361-5610 Gear), then mark the package to indicate that the water pump has been inspected according to this program and return the water pump to dealer parts stock.
If the water pump has a 35 tooth gear (292-1200 Gear) the Reman pump was seeded with an incorrect 352-0205 Water Pump. Remove the water pump from dealer parts stock. Refer to the Service Claim Allowances and Parts Disposition.
SERVICE CLAIM ALLOWANCES
Submit one claim for all water pumps removed from dealer parts stock. Include the package date code (e.g. D01M02Y13) in the claim story for each water pump removed from dealer parts stock.
PARTS DISPOSITION