CYLINDER GP-LIFT 1738612 - Caterpillar

COMPLETION DATE
TERMINATION DATE
29Feb2008 31Aug2008
PROBLEM
The 144-0367 Clamp that is located on the inlet hose of the turbocharger may not be tightened to the correct torque on certain 323D Excavators. Severe damage to the turbo-charger can be caused if the clamp is not tightened to the correct torque.
AFFECTED PRODUCT
Model Identification Number
323D L BYM00109-00110, 119
323D LN RAC00254-00258, 260-264
323D LN (OEM) DCJ00103
323D S SED00196-00201, 204, 206-207
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Tighten the 144-0367 Clamp that is located on the inlet hose of the turbocharger to a torque of 11 Nm. Refer to Image 1.
Image1
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE TURBO HOSE CLAMP ON CERTAIN 323D EXCAVATORS
MODELS INVOLVED - 323D Excavators
Dear Caterpillar Product Owner:
The 144-0367 Clamp that is located on the inlet hose of the turbocharger may not be tightened to the correct torque on the products listed below. Severe damage to the turbo-charger can be caused if the clamp is not tightened to the correct torque. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 01Aug2007 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 01Aug2007 Service Letter