CYLINDER HEAD GP 3084731 - Caterpillar

TEBE2376-00
15Dec2014
U-762
A-560
D-667
O-660
TM-29
Before/After
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 382-9606 AIR STARTER SOLENOID ON CERTAIN C32 ENGINES
1451 PS44606
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44606" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Dec2016
PROBLEM
The existing solenoid can fail due to contamination and or debris from the air supply on certain C32 Engines. If the existing solenoid fails the engine can have intermittant starting issues.
AFFECTED PRODUCT
Model Identification Number
C32 DSJ00101, 103-106, 109-119, 122-128
PEF00136-00147
RSD00101-00102, 110-114, 125-126, 128, 131-133, 138, 142-143, 158-159, 162, 167, 172-177, 184, 187-189, 192-198, 201, 205-208, 210-212, 214-221, 223, 226-229, 231, 234-236, 238-240, 244-247, 250-263, 265, 269-270, 272-278, 281-282, 285-296, 299-303, 307-308, 310, 314-328, 330, 337, 341, 344-349, 352-356, 359-360, 362-364, 366, 368
RTK00101-00105, 108-116, 121-130, 132-134, 138-140, 150, 153-154, 161-164, 166-171, 175-177
SDN00101-00104, 106-110, 114-115, 121-129, 131-132, 135-136, 141, 143, 146-147, 175-181, 194-195, 211, 213, 229-234, 258-259, 263-264, 266, 269-270, 272, 274, 281-284, 287-288, 291, 294-295, 298-300, 303, 307-309, 406, 411, 474, 476, 478, 481, 492, 495-497, 501, 505-506, 517, 520, 537-538, 579-580, 605-607, 613, 629, 631, 658-659, 662-667, 689-690
PARTS NEEDED
Qty
Part Number Description
1 1465215 SCREEN GP
1 4658142 KIT-SERVICE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
A service kit and an additional 300# mesh strainer is available as additional protection against dirty air supply. Refer to the attached Rework Procedure.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-18000 hrs,
0-48 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
The new solenoid (465-8142, KIT-SERVICE) is a bolt-on direct replacement for the old outgoing solenoid (385-1749, KIT-SERVICE). The new screen is only needed if the air system is dirty.
1. Unplug the Amseal connection from the engine wiring harness.
2. Cut off the MAIN air supply to the starter.
3. Remove the small control air line from the solenoid valve body.
4. Remove the 3 screws connecting the solenoid valve to the starter body.
5. Remove the 4