CYLINDER GP-TILT 3516695 - Caterpillar

This Revised Service Letter replaces the 21Oct2015 Service Letter. Changes have been made to the Affected Product and Service Claim Allowances.
TERMINATION DATE
31Oct2017
PROBLEM
The existing water valve can fail when the coolant pressure and temperature exceed the rating for the valve on certain 793F, 795F, and 797F Off-Highway Trucks. If the existing water valve fails, it could result in poor air conditioning performance.
AFFECTED PRODUCT
Model Identification Number
793F SSP00112-01142
793F AC EMD00075-00077
793F CMD RBT00111-00171
793F OEM SXP00101-00103
793F XQ SND00100-00133
795F AC ERM00151-00296
797F LAJ00141-00597
797F XQ WSP00100-00129
PARTS NEEDED
Qty
Part Number Description
1 4711187 VALVE GP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the current water valve with a 471-1187 Water Valve that meets current water temperature and pressure requirements.
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SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-48000 hrs,
0-72 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.