CYLINDER GP-BOOM 3683255 - Caterpillar

ACTION REQUIRED
Refer to the attached Rework Procedure.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-500000 hrs,
0-720 mo 100.0% 0.0% 0.0% 100.0% 0.0% 0.0%
This is a 0.7-hour job for Group 1
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-500000 hrs,
0-720 mo 100.0% 0.0% 0.0% 100.0% 0.0% 0.0%
This is a 0.7-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
Before going to the Customer Site:
1. Refer to M0077632 installation instructions for all tools required to perform the radio installation.
Note: The PL542 radio requires a harness to complete the installation. Check the service port in machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image 1.1.1.
Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image 1.1.2. If any differences are noticed then move sockets in the machine harness plug as needed in order to make the proper connections.
Note: A "Product Link(TM) Pro Series PL542 Machine Compatibility Reference" is available showing for most machine models the necessary harness used for a PL542 installation. The web link is: "https://dealer.cat.com/PL/PL542InstallationRef". This link is case sensitive so you will need to type in the link exactly as shown.
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Image1.1.1
Image1.1.2
At the machine:
2. Using Cat Electronic Technician run a Product Status Report (PSR) and review to see if another Product Link device is already installed. If another Product Link device is installed then remove the device prior to installing the PL542 radio system.
3. Perform M0077632 installation instructions in full for the Product Link radio system.
4. Make sure to follow the entire process until the device performs a successful communication check.
5. If the device is not communicating, refer to M0079294 to troubleshoot the PL542 installation. Please complete a successful communication check before leaving the machine.
6. Once the hardware installation and registration process is completed successfully then subscribe the PL radio device to the Cat Daily subscription.
7. The PL542 radio device may not have the latest software on-board. Please use Caterpillar's Product Support Customer Relations Management (PSCRM) system to create a ?System Technology? event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use ?FOTA Request? and the PL542 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to Caterpillar.