DOWEL 1041218 - Caterpillar

TEBE7171-00
12Feb2018
U-79
A-63
D-74
O-75
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PERMANENT MAGNET GENERATOR (PMG) TIE ROD STUD ON CERTAIN 3406C, C13, C15, AND C18 GENERATOR SETS
4481 1404 PS45792
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45792" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
29Feb2020
PROBLEM
On certain 3406C, C13, C15, and C18 Generator Sets, the permanent magnet generator (PMG) may have a tie rod stud with the incorrect tensile strength. If the tie rod stud fails it may cause the PMG rotor to clash with the PMG stator.
AFFECTED PRODUCT
Model Identification Number
3406C C8G01322-01323, 1334, 1338
C13 DH400137, 152-153, 222, 290, 312, 387, 493, 553, 555, 557, 573, 575-576, 578, 587, 595, 656-659
C15 LXJ00592, 874, 876, 883, 1118-1119, 1218, 1239, 1301, 1315-1316, 1335, 1337, 1402, 1465, 1503-1504, 1523, 1525, 1539-1540, 1630, 1632, 1696
C18 LXK00255, 258-259, 306, 308, 323-324, 408, 523, 580, 617, 619, 650, 652-653, 676, 687, 689-691, 708
PARTS NEEDED
Qty
Part Number Description
1 5407623 STUD-M16
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 26% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Follow the safety guidelines and the tie rod stud rework information below to replace the existing tie rod stud with a 540-7623 Tie Rod Stud.
Important Safety Information
Work safely. Most accidents that involve product operation, maintenance, and repair are caused by failure to observe basic safety rules or precautions. An accident can often be avoided by recognizing potentially hazardous situations before an accident occurs.
A person must be alert to potential hazards. This person should also have the necessary training, skills, and tools in order to perform these functions properly.
Safety precautions and warnings are provided in this instruction, on the product, and in the Operation and Maintenance Manual (OMM). If these hazard warnings are not heeded, bodily injury or death could occur to you or to other persons. Caterpillar cannot anticipate every possible circumstance that might involve a potential hazard.
Therefore, the warnings in this publication, on the product, and in the OMM are