DRIVE AS 2N8020 - Caterpillar

AFFECTED PRODUCT
Model Identification Number
789C 2BW01072, 1074, 1078-1370
PARTS NEEDED
Qty
Part Number Description
64 2A4429 LOCK-RETAINER
2 1106994 PLATE-SPACER
64 1977055 LOCK-RETAINER
64 3165976 SPRING
64 3165977 SPRING-VALVE
32 3165978 ROTOCOIL AS
32 3165979 ROTOCOIL AS
32 3165980 SEAL
32 3165981 WASHER
16 3268702 KIT-GASKET(SCH)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Determine the hours on the listed machines. The engines with less than 5000 hours need to have the cylinder head gaskets replaced with the 110-6991 Gasket to prevent block damage from combustion leaks.
The 110-6994 Spacer Plate may have a large quantity of gasket material adhered to it. This material can be very difficult to remove. If the spacer plate cannot be easily cleaned, you are authorized to replace with a new part of the same part number.
Remove old valve springs, rotators, seals and washers and replace with new.
Refer to the appropriate Service Manuals as necessary.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-5000 hrs 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 199.0-hour job
Engine R&I: 135 hours
Cylinder Head D&A: 48 hours
Valve spring D&A: 16 hours
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.