DRIVE GP-PUMP 9P4540 - Caterpillar

PARTS NEEDED
Qty
Part Number Description
1 3303408 PL121 Software
1 3303409 PL300 Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
1. Download the flash files from SISweb. (PL300: 3303409.FLS, PL121: 3303408.SMP)
2. Machines in this letter are equipped with a PL321 system. Flash the PL121 first ? followed by the PL300. Please refer to RENR7911 for specific details on flashing the software.
3. After flashing the new software, adjust the internal Product Link clock to agree with the machine SMH as indicated on the hour meter. Please refer to RENR7911 for specific details regarding setting the Product Link 321 SMH.
4. Any changes to either the PL121 or the PL300 will automatically cause a registration message and an administration message to be queued.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR FLASHING PRODUCT LINK MODULES ON ALL DUAL-ENGINE WTS WITH PRODUCT LINK 321 INSTALLED
MODELS INVOLVED - All Dual-Engine WTS with Product Link 321 installed
Dear Caterpillar Product Owner:
The Product Link modules need to be flashed on the products listed below. The existing software does not properly report fuel usage for Dual-Engine WTS. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 07May2008 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 07May2008 Service Letter