ELBOW-FLARED 0618257 - Caterpillar

ACTION REQUIRED
Refer to the Disassembly and Assembly Service Manual Media Number KENR8397 if/as required.
Notify your Mining Service Rep when the program is completed and hold the parts as described in the Parts Disposition.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-10000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
10001-14000 hrs,
25-36 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
14001-18000 hrs,
37-48 mo 0.0% 25.0% 0.0% 0.0% 75.0% 75.0%
This is a 97.4-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
Transmission Removal, Installation, Disassembly, and Assembly time is included in the Labor Allowance.
The failure analysis results are to be attached into SIMSi before the submission of the claim.
Confirm that the Mining Service Rep was notified that this program was completed.
PARTS DISPOSITION
Hold all of the parts for 30 days for a possible Parts Return Request (PRR). Make sure to list the Service Letter program number on the packing slip and include the closed work order paperwork.
If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling.