ENGINE AR-PRIMARY 1763163 - Caterpillar

When reporting the repair, use "PS90640" as the Part Number and "777R" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Oct2018
PROBLEM
Certain 745C Articulated Truck transmission rework programs will require make-up truck support to keep the customer's operation working while their truck is being reworked.
AFFECTED PRODUCT
Model Identification Number
745C TFK00752, 839-840, 859, 861, 867-869, 871-873, 912-914, 924-934, 936-937, 939, 941-942, 944, 1007-1016, 1170-1171, 1173, 1175-1179, 1182-1183
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Use this Service Letter to claim make-up truck support for the 745C
Articulated Truck transmission rework program as per the Service Claim
Allowance.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-10000 hrs,
0-60 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.0-hour job
Articulated Truck loaner machine to be claimed as a miscellaneous expense.
One claim per machine serial number.
Maximum allowed:
$713 U.S. Dollars in transportation fees
$1463 U.S. Dollars in machine loaner expenses
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.