ENGINE AR-CORE 3550629 - Caterpillar

Introduction
The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below.Problem
There have been a number of isolated instances of incorrect application of the emission certification film on certain C6.6 and C4.4 remanufactured engines.The affected remanufactured engines are listed in table 1.
Table 1
20R-0355     20R-0356     20R-0366     20R-0370    
20R-0371     20R-0372     20R-0373     20R-0374    
20R-0375     20R-0376     20R-0377     20R-0378    
20R-0379     20R-0380     20R-0381     20R-0384    
20R-0385    Note: This problem only affects machines in the United States of America and US Territories.Solution
The affected remanufactured engines must be identified. Once the affected engines have been identified, the following information must be collected:
Dealer Code
Dealer contact name and telephone number
Shipping address for the replacement emission certification film
Serial number for the machine
Engine serial number for the remanufactured engineOnce the relevant information has been collected, contact the help line. Use the following contact details:reman_helpc_a_t
1(888)88-REMAN (1(888)887-3626)