FASTENER AS 2080039 - Caterpillar

SEBE8211 November 14, 2002
U-301
A-209
AU-221
S-220
H-218
O-245
beforeor
after failure PRODUCT SUPPORT PROGRAM FOR UPDATING THEFIRMWARE ON CERTAIN UPS250I, UPS250IE, UPS300, UPS300E, UPS301, UPS500,UPS600, UPS750, AND UPS900 UNINTERRUPTIBLE POWER SYSTEMS
0595 PS41186
This Program can be administered eitherbefore or after failure. In either case the decision whether to apply theProgram is made by the dealer. When reporting the repair, use "PS41186"as the Part number and "7755" as the Group Number. If administered beforefailure, use "56" as the Warranty Claim Description Code and use "T" asthe SIMS Description Code. If administered after failure, use "96" as theWarranty Claim Description Code and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.TERMINATION DATE
November 30, 2003PROBLEM
A new version of Firmware, 2.45, has been released.The current UPS product line requires periodic engineering upgrades tothe existing system firmware. These upgrades are essential in maintainingthe performance requirements of the machine. The upgrades may also incorporateoperational enhancement features. If the 2012187 Controller (APS), the2012189 Board Assembly (PCC), or the 2298307 Board Assembly (ZZC) are replacedin a UPS system all UPS modules within the lineup must have their Firmwareupdated.AFFECTED PRODUCT
Model Identification Number
UPS 250I APZ225-271
UPS 250IE CNM224-226
UPS 300 CNJ176-284
UPS 300E CPZ302-308
UPS 301 CSY192, 193,196, 197
UPS 500 CSE103-110
UPS 600 CTX210-229
UPS 750 CPM147-149
UPS 900 CRY271-322PARTS NEEDED
No parts needed.ACTION REQUIRED
See the attached Rework Procedure.For reference, instructions regarding the firmwareupdating procedure can be found in the schematic RENR2476 (Systems Operation,Testing and Adjusting).
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
Unlimited 0% 1.0 0 0 0 0
This is a 1.0?hr job. Some models mayrequire additional labor. See table 1 for labor requirements by model number.
Model Labor
UPS 250I 1.0
UPS 250IE 1.0
UPS 300 1.0
UPS 300E 1.0
UPS 301 1.0
UPS 500 2.0
UPS 600 3.0
UPS 750 3.0
UPS 900 4.0
UPS 500 N+1 3.0
UPS 600 N+1 4.0
UPS 750 N+1 4.0
UPS 900 N+1 5.0Table 1PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.Attach. (1-Firmware Update History)
FIRMWARE UPDATE HISTORY:
Rev. 2.45 Enhancements
Removed the following operating parameters: CastIron Housings, Invert K1 K2 Status, No Buzzer Dialog, AVR Seed, Start Volts:Warn Level, Discharge VAC Offset, and Frequency Track Window. AVR enable,AHC enable and AHC gain were moved from the Neutral Connected group intothe tuning parameters group since it is a more logical location for them.
Changed the modem Auto Answer number of ringsto 3.
Merged the functionality of Disable Auto Startand Disable Auto Load On operating parameters into a new operating parametercalled Auto Load and Start which will hopefully be less confusing.
Added an Event Log message indication every timethe Bypass contactor opens or closes.
Using a version of the viewing software, a Ctrl-D(event log dump) will now also include information from Ctrl-N (revisioninformation) and Alt-Z (operating parameter settings) as well.
The remote access jumper now has no effect onthe remote output contacts.
Upon reentry into discharge, added Event Log messagesto report what caused it.
Started using a generic boot monitor that is ableto prevent UPS150 and Series 300 firmware clashes.
Added Output PN Voltage Limit operating parameter.
Added Load Cell Startup Lower Limit operatingparameter.
Added Load Cell Offset operating parameter.
Added loss of lock reset capability to the PowerPC to deal with the