FILTER & MTG GP-TRANSMISSION 2500471 - Caterpillar

October 18, 2001
U-277
A-190
Safety PRODUCT IMPROVEMENT PROGRAM FOR INSTALLINGUPDATED CYLINDER LOCKS ON CERTAIN SCRAPERS
7562-LX PI10100
This Program must be administered assoon as possible. When reporting the repair, use "PI10100" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI10100" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code.PROBLEM
Cylinder locks are being installed or updatedto the scraper product line for use while changing cutting edges or performingmaintenance. Personal injury or death may result, if the bowl is not blockedup and cylinder locks are not installed on gate cylinder and wheel framecylinder. Block the bowl and install cylinder locks before changing cuttingedges or performing maintenance in bowl/gate area.AFFECTED PRODUCT
Model Identification Number
Scraper FDD211-290, 293, 294,296-297PARTS NEEDED
3 ? 1728125 Pin-Snapper
3 ? 2118673 Stop As.
6 ? 2134826 Plate
6 ? 2134827 Plate
Please contact CWTS Sales Support at (800)255-2372,for ordering the above parts.ACTION REQUIRED
Refer to the Rework Procedure.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 1.0 0 0 0 0
This is a 1.0- hour job. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS ReportPARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)
(2-Rework Procedure)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999SAFETY - INSTALLING UPDATED CYLINDER LOCKSMODELS INVOLVED - CERTAIN SCRAPERSDear Caterpillar Product Owner:Updated cylinder locks need to be installedon the products listed below. Cylinder locks are being updated to the scraperproduct line for use while changing cutting edges. Personal injury or deathmay result, if the bowl is not blocked up and cylinder locks are not installedon gate cylinder and wheel frame cylinder. You will not be charged forthe service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated October 18, 2001 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed for your added safetyand satisfaction.Caterpillar Inc.
Identification #(s)Attached to October 18, 2001 Service Letter
Rework Procedure
Weld 2134827 and 2134826 Brackets to the wheelframe of the scrapers for storing the 2118673 Cylinder Locks, when notin use. Refer to Illustration 1 and 2 for the welding dimensions. Referto Illustration 3 thru 6 which show blocking procedures as well as whatthe installed cylinder locks will look like.These parts are available from CWTS (Wamego).
Illustration 1Illustration 2Illustration 3Illustration 4
Illustration 5
Illustration 6