FIXTURE- 9U5214 - Caterpillar

TERMINATION DATE
30Nov2014
PROBLEM
The existing final drive thrust washer can become dislodged on certain 795F Off-Highway Trucks. If the this occurs, the thrust washer will be damaged by the planetery gears.
AFFECTED PRODUCT
Model Identification Number
795F AC ERM00151-00238, 240-243, 249, 251-262, 264, 270-276
PARTS NEEDED
Qty
Part Number Description
2 1508791 SEAL-O-RING
1 3434465 ELEMENT-XMSN (After Failure Only)
2 3945642 WASHER-THRUST
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
See attached rework procedure
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-6000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
6001-12000 hrs,
13-36 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 2.0-hour job
If this is applied before failure, it should be done at the time of a scheduled oil change.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
Image1.1.1
Image1.1.2