FRAME AS 2007103 - Caterpillar

This Revised Service Letter replaces the 26Oct2017 Service Letter. Changes have been made to the Service Claim Allowances.
TERMINATION DATE
31Oct2018
PROBLEM
The existing tansmission shift and hoist control group can fail on certain Off-Highway Trucks. A new control group is now available with the following improvements:
1)...Improved shift handle mounting.
2)...Improved LED back-lighting for handle position indicator.
3)...Improved durability.
4)...Updated with dual detents for handle interlocks.
5)...Enhanced with softer detent for each handle position.
AFFECTED PRODUCT
Model Identification Number
793F SSP01079-01080, 1082-1084, 1161-1170
PARTS NEEDED
Qty
Part Number Description
1 4773858 CONT GP-XMSN -L
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the Service Manual if/as necessary and replace the existing 361-6596 Transmission Control Group Assembly with the new 477-3858 Transmission Control Group Assembly.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-9000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
9001-18000 hrs,
25-48 mo 100.0% 0.0% 0.0% 100.0% 0.0% 0.0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.