FRAME AS 2994995 - Caterpillar

TERMINATION DATE
31Mar2018
PROBLEM
The existing 8T-8920 Bolts can cause a bolted joint failure in the iso-mount cap of the radiator arrangement on certain D11T Track-Type Tractors. If the existing bolt fails, it can potentially lead to unexpected machine downtime.
AFFECTED PRODUCT
Model Identification Number
D11T AMA00143, 148, 156-157, 159, 176, 183, 191, 201, 204, 210-211, 223, 225-226, 231, 250, 252-253, 258, 264, 284, 300, 302-304, 325, 346, 348, 353, 364-366, 370-371, 373, 375, 380-381, 384-385, 388-389, 400-401, 408, 411, 433, 437, 445, 448-449, 451-452, 459-460, 463-468, 472-479
JEL00156-00157, 159, 166, 179, 181-182, 185, 192, 197, 199-200, 205, 208-209, 213, 220, 242, 262-263, 266, 282, 288-289, 296, 301, 305, 307, 313-314, 324-325, 331
MDG00163
PARTS NEEDED
Qty
Part Number Description
8 8T8920 BOLT (0-8 If/As Required.)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
1) Inspect the length of 8T-8920 Bolts (A1). There are a total of (4) locations around the perimeter of the radiator frame, with each of the (4) locations containing (2) bolts, for a total of (8) bolts to be inspected. The length from the under side of the head to the end of the bolt should be 82.5 mm. If the length of the existing bolt is shorter OR longer than 82.5 mm, replace with new 8T-8920 bolts.
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SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-20000 hrs,
0-99 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
This is a 1.0-hour job to remove, measure, and reinstall or replace the eight bolts.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.