FRONT STRUCTURE 8T7884 - Caterpillar

REBE7171-01
06Jul2011
(Revised 12Sep2011)
U-269
A-221
D-246
O-236
Before/After
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN 3512C OIL WELL SERVICE ENGINES
1901 1920 PS43316
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43316" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 06 July 2011 Service Letter. Changes have been made to the Affected Product, Parts Needed, and Action Required.
TERMINATION DATE
31Jul2012
PROBLEM
The air filter restriction pressure sensor is located at the 5N-2049 Flange for this application. The software was written for the air filter restriction pressure sensor located at the air cleaner housing. This can cause incorrect inlet air restriction warnings. The software was updated for the air filter restriction pressure sensor that is located at the 5N-2049 Flange for this engine application.
AFFECTED PRODUCT
Model Identification Number
3512C HD R1S00100-00705
PARTS NEEDED
Qty
Part Number Description
1 3810361 SOFTWARE GP-ELEK
1 3810362 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Update the ECM with the following software:
381-0361 Software for a 2500hp engine
381-0362 Software for a 2250hp engine
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-3000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.