GASKET-OIL PAN 4N7266 - Caterpillar

SEBE8790 May 17, 2004
U-162
TT-12
Priority PRODUCT IMPROVEMENT PROGRAM FOR UPDATING CERTAIN C15 ON-HIGHWAY TRUCKENGINES
7594 PI30661
This Program must be administered assoon as possible. When reporting the repair, use "PI30661" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30661" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
November 30, 2004 May 31, 2005PROBLEM
Engine serial number specific kits are availablefor updating early built C15 On-Highway Engines.AFFECTED PRODUCT
Model Identification Number
C15 BXS276, 290-297, 311, 314, 315, 289, 312, 313, 316-318, 320, 321, 324,327-333, 344, 347-356, 357-388, 390, 393-395, 397-414, 419, 447, 448, 451,454, 461, 464, 467-470, 472-474, 476, 477, 479-487, 490, 503, 506, 527,529-533, 545, 548, 549, 552, 553, 555-557, 567, 569, 572-576, 588-592,594, 598-600, 602-606, 628, 630-634, 641-654, 661, 664, 669, 672-681, 687-688,696, 698-703, 707, 708, 710, 711, 713, 714, 718-726, 729, 731, 732, 734-745,748-760, 763-789, 792-804, 810, 814-839, 841, 842, 847-865, 870, 873-875,877-880, 883, 893-895, 902-916, 922-974, 984-992, 998-1019, 1025-1055,1062-1114, 1118-1148, 1149-1197, 1199-1249, 1251-1317, 1320-1327, 1318-1319,1328-1490, 1495-1535, 1537-1591, 1593-1631, 1633, 1635-1848, 1850-1953,1956-1991, 1993, 1994, 1997-2020, 2025, 2027-2029, 2031-2034PARTS NEEDED
Individual kits with all parts necessary for updatingthe engine should be obtained by calling ACERT Customer Support Line at1-800-459-7232 or (309) 578-8737.Please have the serial number of the engineand the customers name available when calling for the parts kit.ACTION REQUIRED
See the attached Rework Procedure.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% See table 0 0 0 0
Times allowed will vary for this job.Use SMCS codes below for actual TRG.
Group SMCS Description SC MC CV CO
A 7751-595-FK Field Update Program 0.8 0.8 0.8 0.8
B 7751-595-Z4 Field Update Program 1.3 1.3 1.3 1.3
C 7751-595-GK Field Update Program 3.3 3.3 3.3 3.3
D & E 7751-595-LI Field Update Program 5.8 5.8 5.8 5.8
F 7751-595-HS Field Update Program 7.8 7.8 7.8 7.8
G 7751-595-EF Field Update Program 1.9 1.9 1.9 1.9PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)
(2-Rework Procedure)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - Update Kit AvailableMODELS INVOLVED ? C15 On-Highway EnginesDear Caterpillar Product Owner:An Update kit customized specifically for yourC15 On-Highway Engine is available for the products listed below. Thiskit will provide various updates including new engine software. Installationof this update kit will provide the ability to obtain future engine softwareenhancements should they become available. You will not be charged forthe service performed.Contact your local Caterpillar dealer to schedulethis service. Since the kits are engine serial number specific, contactyour dealer in advance to allow time for obtain your specific kit. Thedealer will advise you of the time required to complete this service. Pleaserefer the dealer to their Service Letter dated May 17, 2004 when schedulingthis service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible.Caterpillar Inc.
Identification #(s)Attached to May 17, 2004 Service LetterRework ProcedureUse the