GEAR AS-DRIVE 1878195 - Caterpillar

This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - Product Improvement Program for Updating Software
MODELS INVOLVED - 3508B Locomotive Engines
Dear Caterpillar Product Owner:
The 164-8940 Customer Communications Module (CCM) needs to be updated with software to work properly on the engines listed below. The existing 164-8940 CCM software may misinterpret messages from the Engine Electronic Control Module. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 04Feb2008 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 04Feb2008 Service Letter
Rework Procedure
Updating the 164-8940 CCM module with software to be equivalent to the 188-3080-02 CCM
The CCM updating procedure does not use the same equipment or programs as normally used for flashing software in other Caterpillar electronic controls. The following procedure must be followed as documented:
Equipment Needed:
1. A computer (PC) with a Microsoft Windows based operating system. Tested operating systems are Windows 3.1, Windows 95, Windows NT 4.0, Windows 2000 and Windows XP. The PC must have an active serial port COM1.
2. A self extracting file 1883080.exe containing the IO program (io.exe) and support files: io.cfg, io.prg, encrypt.tbl, key.prg, swpn.prg including a readme file and the new update software file, 18830843.brn.
3. The new software file updating the CCM is 18830843.brn. This is not an engine flash file and is not found on SIS and can not be used with ET Winflash.
4. A 24V DC power source for the CCM with the appropriate leads.
5. A nine pin to twenty-five pin null modem cable or its equivalent. Ref. Caterpillar 1320453 Cable.
6. The CCM module which needs this update is 164-8940.
Setup Procedure:
All repairing dealers are required to contact Caterpillar Electronics at 877-598-8920 during daytime business hours (8AM-4PM Central Standard Time) for approval prior to exercising this Program for all updates.
The repairing dealer should have the engine serial number, engine hours, the CCM part number with change level, if available, and date of installation of the CCM prior to calling Caterpillar. The necessary software will be e-mailed or mailed at that time to those dealers.
1. Execute the self-extracting file either from the hard drive or floppy disc.
2. A subdirectory will be created on your C:\ drive as \ccm and automatically write 8 files to that subdirectory. Support files are io.exe, io.cfg, io.prg, encrypt.tbl, key.prg, swpn.prg, readme.txt and the updated change level burn file, 18830843.brn.
18830843.brn is not considered a "flashfile" therefore will not be available on SIS.
3. Connect the CCM to the 24V DC power source using the terminals marked "+B" and "-B" and apply power to the CCM. Note the display, after