GEAR-CAMSHAFT 3269192 - Caterpillar

AFFECTED PRODUCT
Model Identification Number
AP1000F AC400122, 131, 145, 147, 185, 188, 199, 202-203, 236, 240, 242
AP1055F RLM00102
TJ500111, 113, 122-123, 125, 138-139, 143, 145, 156, 160, 197, 206-207, 214, 232, 235-237, 241-242, 246-248, 256, 264, 267, 271, 274, 302, 318, 326, 344, 375, 397, 399, 402-408, 411-412, 416, 418, 421-422, 428
AP500F 44900106-00108
AP555F AP500102, 105-113, 116
AP600F AP600103, 113, 125-130
AP655F MH600106, 117, 135, 147, 177, 179-185
ML600101
P6500101, 105, 114, 116-118
PARTS NEEDED
Qty
Part Number Description
1 5083236 SFWR GP-A3000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 38% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Follow Special Instructions SEHS0522 "Procedure to Install Software on Certain Asphalt Pavers" for instructions on how to update the software.
This service letter covers updating the machine controller software, it is best practice to update all the paver software to the latest available for optimum machine performance and support.
Note: Always use the latest software available. Sometimes the flash file part numbers are updated before the program terminates. Do not store software on computer hard drive, consult SIS for latest software available with every machine visit.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN AP1055F, AP1000F, AP655F, AP600F, AP555F, AND AP500F ASPHALT PAVERS
MODELS INVOLVED - AP1055F, AP1000F, AP655F, AP600F, AP555F, And AP500F Asphalt Pavers
Dear Cat Product Owner:
The software needs to be updated on the products listed below. The existing software can create a fault condition that prevents operation of the grade and slope system. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 08Jun2016 when scheduling this service.
We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 08Jun2016 Service Letter