GEAR-CRANKSHAFT 3997361 - Caterpillar

The following list of serial numbersare non Caterpillar products that have had Product Link installed on them.These machines have to have Product Link removed, but no customer notificationletter will be sent to the customers who have these products. For additionalinformation on how to locate these machines please contact your DistrictService Operations Representative. They should be able to help you identifythe customer and their affected product.
Non Cat Machines
P34 844172
F70 M36992
E03 75366
E03 75370
E03 75343
U05WT4000 12985
S04 AVO04A827
D05 490254
W77 GMC110
VMG 36041
VMG X036041X
U05 12985
B58 121528
G95 223661
F70 M36992
P34 844172
F70 M36995
F70 M08032PARTS NEEDED
Qty
Part Number Description
1 2638948 Antenna As.
1 2570430 Instl Gp.ACTION REQUIRED
Before problems occur with the cellularmodule 102C (249-6480), replace with Product Link 121SR (257-0430).Note: Prior to removing the PL102C, connectto the PL102C with the Cat Service Tool and deregister the unit. Referto RENR8115. All cellular subscriptions will be terminatedat the conclusion of this program.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 3.0 0 0 0 0
This is a 3.0 hour job. (maximum) U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS ReportPARTS DISPOSITION
Return the PL 102C package (module, harness, antenna)to the Caterpillar Service Claims Room. Reference the PS # on the outsideof the package.Attn: Supplier Recovery PI30807
Service Claims Room
Dock 22
8201 N. University
Peoria, Illinois 61615MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)
(2-Rework Procedure)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORREMOVING ALL INSTALLED PRODUCT LINK PL-102C AND REPLACING WITH PRODUCTLINK PL-121SRMODELS INVOLVED ? Various ProductsDear Caterpillar Product Owner:New Product Link Systems needs to be installedon the products listed below. You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated May 23, 2005 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to May 23, 2005 Service Letter