GLASS-WINDOW 2274439 - Caterpillar

This Program must be administered as soon as possible. When reporting the repair, use "PI3320" as the Part number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code. Exception: If the repair is done after failure, use "PI3320" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
This Revised Service Letter replaces the September 19, 1999 (Revised January 2000) Service Letter. Changes have been made to the Affected Product and the Attached Software Table.
Completion Date
July 31, 2000Termination Date
January 31, 2001Problem
Improved software with a new cold mode logic needs to be flashed into the Electronic Control Module (ECM) on Affected Product.
Affected Product
Model & Identification Number
D9R (8BL830-1453, 7TL557-1262)
D10R (3KR1-558, 3KR560, 3KR562-1380)
PM565B (8GS131-177)
834B (7BR1-719)
836 (7FR1-455)
844 (2KZ1-303)
988F (2ZR1-2018, 2ZR2020-2023, 2ZR2025-2026)
990 (4FR1-415)
631E (1AB1640-1887, 1NB1390-1479)
633E (2PS290-320)
637E (1FB330-802, , 6PR104-113)
657E (7KR202-250, 4YR188-210, 5YR212-297, 6TR199-221)
24H (7KK1-76)
769D (5TR1-1054, 5SS1-179, 5SS183-186, 5SS188, 5SS195, 5SS198-200, 5SS203, 5SS205-212, 5SS215-228)
771D (6JR1-309, 6YS1-126, 6YS131-132, 6YS134-142)
773D (7ER1-971, 7CS1-237, 7CS239-240, 7CS241, 7CS243)
775D (6KR1-380, 8AS1-189)
69D (9SS1-181)
73D (1GW1-122)
Parts Needed
See the attached Software Table.
Action Required
Flash program the engine control module with the appropriate flash file software using Electronic Technician (ET) and a 7X1701 Communication Adapter.
Owner Notification
U.S. and Canadian owners will receive the attached Owner Notification.
Service Claim Allowances
Parts Disposition
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
Attach.(1-Owner Notification)(2-Software Table)Copy Of Owner Notification For U.S. And Canadian Owners
Software Table
Note A: See your district rep for additional information if the D10R engine contains injectors with serial numbers below 75000. See Illustration below.
Note B: The software offers a selectable throttle pedal feature that accommodates the new throttle pedal and the former throttle pedal. This feature is programmed using Caterpillar Electronic Technician. After the new software has been flashed determine the type of throttle pedal and version of Caterpillar Electronic Technician software and using the configuration menu, program the parameter appropriately. (See chart below) To determine the version of Caterpillar Electronic Technician, click on the "About Electronic Technician" in the Help menu.For Off-Highway Trucks, after the throttle pedal is reconfigured using ET, the key must be turned to the 'Off' position for approximatley one minute. This allows the ECM to power down, and power back up when the key is turned on. If this procedure is not followed, the engine may not achieve high idle.
The default setting is for the new throttle. The new throttle will seem to be more sensitive and reach full throttle sooner if the former throttle is selected. The former throttle will not have the full range of engine speed available if the new throttle is selected. Other software enhancements are:
The interval for engine prelubrication to timeout has increase from 15 to 17 seconds.
The pressure required to end engine prelubrication has been reduced from 28 kPa to 3 kPa. These changes will reduce the number of engine prelubrication timeout diagnostics and do NOT require user programming.
Note C: Flashing of