GLASS 4199586 - Caterpillar

This Revised Service Letter replaces the 23Jul2013 Service Letter. A change was made to the SMCS Codes.
COMPLETION DATE
TERMINATION DATE
31Jan2014 31Jul2014
PROBLEM
The 329-4394 Wiring Harness is incorrectly wired on certain G3520E Generator Sets. The Multi-Dynamics Select Input wire is the wrong location and will cause a 1167-2 EPG Circuit Breaker: erratic, intermittent, or incorrect diagnostic to become active in Cat ET.
AFFECTED PRODUCT
Model Identification Number
G3520E GZE00213, 215
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Follow all safety rules and steps to properly prepare the generator set for service. Refer to the Operation and Maintenance Manual, "Safety Section".
Disable and isolate the electrical system before beginning this repair.
The 329-4394 Wiring Harness must be reworked.
Relocate the Multi-Dynamics Select Input wire (WIRE ID A320-A009, Wire Color = Pink, Wire Gage = 18AWG) from J1-56 and move the wire to J1-11 on the Primary ECM.
Refer to Schematic, KENR5934 for connector and pin locations.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE 329-4394 WIRING HARNESS ON CERTAIN G3520E GENERATOR SETS
MODELS INVOLVED - G3520E
Dear Cat Product Owner:
The ECM wiring harness needs to be reworked on the products listed below. The existing wiring harness will not allow the circuit breaker status function to work properly until corrected. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.
Please refer the dealer to their Service Letter dated 23Jul2013 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 23Jul2013 Service Letter