GRILL 4726329 - Caterpillar

TERMINATION DATE
30Apr2019
PROBLEM
The existing ECM enclosure isolation mounts can crack on certain CG170-16, G3516H, and G3520H Generator Sets. If the existing ECM enclosure isolation mounts may crack or degrade allow the ECM enclosure to have excessive movement.
AFFECTED PRODUCT
Model Identification Number
CG170-16 KSJ00160-00167
G3516H NWH00100-00101
NWJ00100-00102
G3516H HD GLM00116-00188
GLN00116-00138
G3520H HD GFP00010, 116-144
GFR00116-00175
PARTS NEEDED
Qty
Part Number Description
6 8T4303 MOUNT-ISOLATION
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the 6 existing ECM enclosure 204-9470 Isolation Mounts with new ECM enclosure 8T-4303 Isolation Mounts.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-15000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
15001-20000 hrs,
25-36 mo 50.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.