GROMMET 6V1874 - Caterpillar

TEBE3024-00
22Apr2015
A-132
D-148
O-150
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CAN CONNECTOR ON CERTAIN 3512B GENERATOR SETS
1408 PS44716
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44716" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Apr2017
PROBLEM
A pressure wash process may have pushed water past the harness connector seals on the CAN connector which may have corroded the electrical pin connectors which may cause an erratic electrical signal on certain 3512B Generator Sets.
AFFECTED PRODUCT
Model Identification Number
3512B YAY00421-00422, 424-425, 671-673, 686-688, 715-716, 718, 725-925, 1026-1078, 1081-1133, 1135-1169, 1171-1198, 1201-1206, 1209-1214, 1217-1245, 1250, 1253-1254, 1256, 1260, 1262-1265, 1267
PARTS NEEDED
Qty
Part Number Description
3 8T8730 SOCKET-CONNECTOR
1 1330970 RECEPTACLE AS
1 1743016 PLUG AS-RES
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Complete a visual inspection of the CAN connector terminals. Refer to Image 1 for the location of the CAN Connector. Refer Image 2 as an example of corrosion seen. If there is corrosion, replace the plug assembly and receptacle. Also replace the three terminal pins in the main engine harness.
Image1
Image2
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-10000 hrs,
0-60 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.