GUARD 2093645 - Caterpillar

TERMINATION DATE
28Feb2019
PROBLEM
The existing rear axle housings may crack on certain 785C Off-Highway Trucks. If the existing housing cracks, it can result in leaking oil and unplanned downtime.
AFFECTED PRODUCT
Model Identification Number
785C APX02157-02161, 2176-2178, 2180
PARTS NEEDED
Qty
Part Number Description
1 BOTTOM_CROSS_PLATE Dealer Fabricated
2 MITER_BLOCK_LEFT Dealer Fabricated
2 MITER_BLOCK_RIGHT Dealer Fabricated
2 STRUT_EAR_GUSSET Dealer Fabricated
1 TOP_CROSS_PLATE Dealer Fabricated
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Please refer to SEBF9393, Reuse And Salvage Guidelines, "Rear Axle Stiffener Installation Procedure for 785, 789, 793 & 795 Off-Highway Truck", for instructions to weld repair cracks and install stiffening plates.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-10000 hrs,
0-60 mo 100.0% 0.0% 0.0% 100.0% 0.0% 0.0%
This is a 72.0-hour job
$12,000 US Dollars, per machine, may be claimed for outside repair expenses (sublet). This amount includes the fabricated parts cost. No other parts or labor can be claimed under this program.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.