GUARD GP-TRACK GUIDE 2543017 - Caterpillar

colspan = 3 VALIGN=TOP HEIGHT="20">In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 4759277 SFWR GP-A1000
1 4759278 SFWR GP-A1015
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Before completing the rework, review the safety actions in the product's Operation and Maintenance Manual.
Flash the following software or latest available software on SIS Web into the engine and aftertreatment ECM's:
C175 Engine - 474-5565
C175 Aftertreatment - 474-5566
3516C and 3516C HD Engine - 475-9277
3516C and 3516C HD Aftertreatment - 475-9278
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 1
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SOFTWARE
MODELS INVOLVED - CERTAIN 3516C, AND C175-16 GENERATOR SETS
Dear Cat Product Owner:
The software needs to be replaced on the products listed below. The existing software can cause a 3516-17 (Catalyst Reagent Concentration : Low - least severe (1)) code and the aftertreatment system to enter into inducement if the generator set is ran at high idle/no load for an extended period of time. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 01Sep2015 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 01Sep2015 Service Letter