GUARD AS (SEM) 5230800 - Caterpillar

ACTION REQUIRED
If you experience a failure, please verify the failure mode is lockup at the Caterpillar logo screen (Image1) at low temperatures. Other failure modes, could indicate a system issue and not a failed display.
Refer to the machine troubleshooting guide for further instructions. Susceptible displays can be identified by date code as seen in Image2 (May 09, 2017 through July 17, 2017).
Refer to the table in Image3 for the correct hardware and software for the machine.
Group 2:
Remove existing secondary display.
Install replacement display and flash with software file 5647736 or latest available on SIS Web.
Refer to Service Magazine, M0072274, as a reference for the software installation information.
An Ethernet cable and cable part number 457-6114 are required to install the software.
Connect one end of the Ethernet cable to the personal computer. Refer to Image4.
Install the other end of the cable to the port on the 457-6114 cable. Refer to Image 5.
Attach the 457-6114 cable to the cab. Refer to Image 6. Refer to Testing and Adjusting, M0077404, "Module - Flash Program", for installing the flash file.
Select Winflash from the ET main screen rather than selecting "Connect". Refer to Image 7.
Image1
Image2
Image3
Image4
Image5
Image6
Image7
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-10000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 2.0-hour job for Group 1
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.