GUIDE PIN SPAC 5418991 - Caterpillar

TERMINATION DATE
31May2018
PROBLEM
The existing block of the 443-3096 Valve Group can fail in 455-3442 and 455-3443 Hydraulic Kits for certain H75ES Hydraulic Hammers. If the existing valve block fails, it will result in a hydraulic oil leak, typically leaking at one of the mounting bolts for the block.
AFFECTED PRODUCT
Model Identification Number
H75E S X9K00100, 102-140, 148-149, 151-159, 169
PARTS NEEDED
Qty
Part Number Description
1 4333096 VALVE GP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
This program applies only if the Affected Product is equipped on a 424B Backhoe Loader, JRC prefix with a 455-3442 Hydraulic Kit or if the Affected Product is equipped on a 424B Backhoe Loader, JRN prefix with a 455-3443 Hydraulic Kit.
Replace the valve group with the same part number. The new version of the valve group features a block made from cast iron that is more robust and designed to handle system pressure.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-1000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
1001-3000 hrs,
13-36 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 4.0-hour job
If there has been a previous repair, part age/hours will apply.
Retain a copy of the previous repair invoice in the dealer's
records for audit purposes, and specify repair date and machine
hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.