HOOD, ENGINE 0822335 - Caterpillar

TERMINATION DATE
30Sep2019
PROBLEM
The existing 3939326/">393-9326 Metering Pump Gp can fail on certain CB14B Utility Compactors. If the Metering Pump Gp fails, hard steering with the engine at high RPM, can result.
AFFECTED PRODUCT
Model Identification Number
CB14B 47300100-01480
PARTS NEEDED
Qty
Part Number Description
1 3939326 VALVE GP-STRG
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
If hard steering occurs after the vibration frequency and radiator cooling fan motor speed tests meet specifications, replace the 3939326/">393-9326 Metering Pump Gp. Refer to the Service Manual if/as necessary. Verify the steering operation is satisfactory with the engine throttle control switch set to high idle.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-1000 hrs,
0-18 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
1001-2000 hrs,
19-24 mo 53.0% 50.0% 0.0% 0.0% 35.0% 50.0%
2001-3000 hrs,
25-36 mo 33.0% 25.0% 0.0% 0.0% 50.0% 75.0%
This is a 4.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.