HOOD GP 2658390 - Caterpillar

Introduction
The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below.Problem
E-Series Hydraulic Excavators can be configured with power mode settings in "Economy" (Eco), "Standard", and "High Power" (HP+) mode configurations. In some instances, machines are not configured correctly in the power mode setting. The problem is identified below, along with proper way to maintain power mode settings. The power mode settings can be disabled in circumstances that do not require certain power modes.An E-Series Hydraulic Excavator cannot be set to a power mode using Caterpillar Electronic Technician. The software for Caterpillar Electronic Technician will not allow the power mode setting to stay configured in the machine. Until a solution is provided to improve the software for Electronic Technician, use the monitor to maintain and set power mode settings. The power mode settings can be configured in the monitor under the "Power Mode Setting" menu.In addition to other issues related to this problem, customers have had concerns with low power for E series machines. Upon investigation, the machines were configured in the "Economy" and "Standard" mode or the operator unintentionally put the machine in a lower power mode by pressing the "Power Mode" switch located on the soft switch panel. In the circumstance that the customer only prefers the "High Power" (HP+) mode setting, the "Economy" (Eco) and "Standard" power modes can be disabled in the "Power Mode Setting" menu. Solution
Use the monitor to configure the power mode settings for the machine.
Illustration 1 g03319312
Access the "Power Mode Setting" in the "Main Menu".
Illustration 2 g03319314
Highlight the desired power mode settings using the arrow keys. Check the box next to the power mode setting to enable the power mode. Uncheck the box next to the power mode setting to disable the power mode.Return to the "Home" screen and ensure that the power modes can be changed using the "Power Mode" soft switch (1) on the right side switch panel.
Illustration 3 g03319337
The indicators for each power mode setting are shown in the clock bar areaVerify that the machine remains in the desired power mode using the "Performance" menu to observe the high idle engine speed at engine speed dial 10. Refer to the machine Testing and Adjusting manual for the correct engine speed for each power mode.For more information regarding power mode setting, refer to the machines Operation and Maintenance Manual.
Illustration 4 g03319324
Illustration 5 g03319327
Illustration 6 g03319330