HOSE 1136416 - Caterpillar

PROBLEM
The existing differential housing can crack on certain 777D and 777F Off-Highway Trucks. If the existing differential housing cracks it can cause damage to other differential components.
AFFECTED PRODUCT
Model Identification Number
777D AGC00089-00092, 274, 276, 278, 302-303, 551, 555-556, 702, 704, 710, 715, 718, 736-737, 742, 744, 762, 766, 778-779, 787, 790, 793, 797, 806, 814-815, 818, 825, 842, 854, 860, 872-874, 876, 987, 1247, 1249, 1351-1352, 1381, 1400, 1410, 1413, 1445, 1460, 1476, 1480, 1483, 1488, 1490, 1524, 1551, 1558, 1562, 1578, 1591, 1624, 1679, 1699, 1702, 1725, 1735, 1795, 1805, 1816, 1821, 1832, 1855, 1934, 1937, 1980, 2007, 2009, 2028, 2032, 2036, 2343, 2407-2408, 2413-2414, 2453-2454, 2457, 2459-2460, 2523, 2525, 2527
777F JRP00324, 326, 330, 595-596, 598, 647-648, 855-856, 920, 972-976, 978, 983-985, 1082, 1233-1234, 1252, 1256-1257, 1305-1307, 1367, 1427-1428, 1450-1451, 1468-1469, 1481, 1503-1506, 1538-1540, 1587, 1589-1590, 1600, 1612-1615, 1653, 1866-1867, 2081-2083, 2105-2108, 2162-2163, 2239, 2250-2251, 2275-2276, 2299, 2383, 2478-2479, 2709, 2711, 2713, 2823, 2826, 2828, 2830, 2838, 2854, 3041-3042, 3044, 3162, 3164, 3166-3168, 3250
PARTS NEEDED
Qty
Part Number Description
1 2D6506 SEAL-O-RING
1 2D8364 SEAL-O-RING
8 3389622 BOLT-D SHAPED HD
1 3462104 HOUSING AS-DIFF
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the 8X-7788 Differential Housing Assembly with the 346-2104 Differential Housing Assembly.
Refer to RENR3366 Disassembly and Assembly Manual for 777D Off-Highway Trucks.
Refer to RENR8304 Disassembly and Assembly Manual for 777D Off-Highway Trucks.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-10000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
10001-15000 hrs,
13-36 mo 100.0% 0.0% 0.0% 0.0% 0.0% 100.0%
This is a 18.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.