HOSE AS 1453467 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Dec2018
PROBLEM
The existing keypads may fail on certain PM600, and PM620 Cold Planers. When the keypad fails it will not function and a diagnostic may be present.
AFFECTED PRODUCT
Model Identification Number
PM620 HRC JB900100-00113
PM622 JFC00101-00113
PARTS NEEDED
Qty
Part Number Description
1 3747692 MODULE GP-KEYPAD
1 3747693 MODULE GP-KEYPAD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the keypad modules.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-3000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.