HOSE-HYDRAULIC 1611836 - Caterpillar

TEBE5843-01
06Mar2017
(Revised 31Jan2018)
U-125
A-85
D-100
O-99
Before/After
PRODUCT SUPPORT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK MODULES ON CERTAIN PETEROLEUM PRODUCTS
7606 7620 PS45405
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45405" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 06Mar2017 Service Letter. A change was made to the Termination Date.
TERMINATION DATE
31Mar2018
PROBLEM
The Product Link devices on certain assets used in the Petroleum business segment with non-current firmware contain bugs affecting data relating to product utilization and performance.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
3508C LLE00339
3512B LDF00221
3512C LDJ00284
LLA00210, 220, 299, 2633, 2636, 3028, 3179, 3443, 3546, 4947, 5084, 5095, 5145
R1A01584, 1586, 1639, 1643
3512C HD LLK00116-00118
WF300436, 438
WF500170, 465
G3306B R6S01420, 4201, 5025-5028, 5206-5215
RJ200165
G3406C R7E00196
G3508B RBK01426, 1526, 1539, 1592
G3516 3RC01170, 1209
AL700102, 104
N6B00106
WPS00194
WPT01578
G3516B JEF02947, 2950, 3024, 3335, 3381-3382, 3387-3388, 3399, 3408
N6E00144, 191, 195, 203, 208, 234, 265
G3520B GLF01108
TPC01155, 1170
G3608 BEN01050
G3612 BKE00786
G3616 BLB00958
SPF343C RTX00600
SPF743 MLX00101
*******Group 2*******
3408 78Z00272
C13 LGK22652, 22654
C27 GDS00582, 639
D398B 66B09471
*******Group 3*******
3512 49Y00691
YAX00256
3512 HD SK300100, 103
3512B 2AF00809
4AW00405, 464, 489, 535, 708-709, 728, 944, 1319, 1361, 1367, 1722-1723, 1725, 1742-1745
LDE00243, 247, 253, 255-264, 266, 268, 270, 275, 279, 281
LDF00219-00220, 222, 454-458
PTF00623-00624, 626, 654
PTM00248, 423, 726, 776-777, 858, 1054, 2494, 2749, 2754, 2756, 2903-2905
YAM00922
3512C LDJ00160-00162, 165, 227-244, 247-248, 251-252, 256-260, 262, 275-276, 280-283, 285-289
LLA00231, 233, 768, 839, 842, 950, 960, 981, 1713, 2021, 2076, 2095, 2113, 2153, 2174, 2178, 2183, 2358-2359, 2370, 2481, 2484, 2496, 2505-2506, 2526, 2610, 2613, 2638, 2640, 2748, 2865, 3038, 3180, 3197, 3250, 3515, 3530, 3536, 3538, 3550, 3782, 3864, 3968, 3973, 3977, 4043, 4045, 4050, 4074, 4076-4077, 4081, 4088, 4094-4095, 4097-4098, 4100, 4104-4108, 4196, 4205, 4209, 4234, 4254, 4256-4257, 4398, 4451, 4454-4455, 4459, 4463, 4572, 4574, 4576, 4600, 4603, 4609, 4611, 4771, 4777, 4787, 4860, 4917, 4941, 4953, 4963, 4966, 4970, 4978, 4980-4982, 4991, 4995
LN500100-00102, 111-115
R1A00403, 1196, 1217, 1222, 1291, 1589-1590, 1618, 1623, 1625, 1628, 1633-1634, 1636-1637, 1641, 1646-1649, 1651, 1653-1659, 1661, 1663, 1665-1666, 1668, 1670, 1674, 1941
3512C HD R1S00833, 1053, 1058, 1098, 1109, 1124, 1134, 1253, 1371, 1450, 1585, 1590
WF300132
WF500370, 419, 540, 717, 744, 811, 896
3516B