HOSE AS 1908073 - Caterpillar

February 22, 2006
U-64
beforeor
after failure PRODUCT SUPPORT PROGRAM FOR INSTALLINGTHE DIAGNOSTIC LINES (REMOTE PRESSURE TAPS) IN THE CORRECT LOCATION FORTHE SERVICE PANEL ON CERTAIN 950H, 962H, 966H, 972H WHEEL LOADERS AND IT62HINTEGRATED TOOLCARRIERS
50577554 PS42037
This Program can be administered eitherbefore or after failure. In either case the decision whether to apply theProgram is made by the dealer. When reporting the repair, use "PS42037"as the Part number and "7755" as the Group Number. If administered beforefailure, use "56" as the Warranty Claim Description Code and use "T" asthe SIMS Description Code. If administered after failure, use "96" as theWarranty Claim Description Code and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.TERMINATION DATE
February 28, 2007PROBLEM
The remote diagnostic lines may have been incorrectlyconnected at the service center panel on certain 950H, 962H, 966H, 972HWheel Loaders and IT62H Integrated Toolcarriers.AFFECTED PRODUCT
Model Identification Number
950H K5K117-140, 142-148,150-158, 160, 162, 164-183, 186, 188-194, 196, 199-202, 204, 205, 207-212,214, 218, 219, 220-223, 226, 229, 230, 233-238, 240, 241, 244-250, 256-259,262-264, 266, 268-270, 272, 273, 275M1G172, 173, 175, 178, 179, 184N1A102-107
962H K6K117-132, 134-137N4A105, 106
966H A6D135-138, 140-156, 158, 160-162, 165, 168, 171, 173, 178, 180-190, 192,194-203, 205, 207-212, 214-219, 221, 222, 224, 227, 228, 230-232, 234,237, 243, 250, 252-254, 275, 276
972H A7D131, 132, 135, 136, 138-141, 143-147, 149-154, 156-160, 162-172, 174,176, 178, 180, 182, 183, 185, 186, 192, 196, 197, 199
IT62H M5G153-154PARTS NEEDED
There are no parts needed for this program.ACTION REQUIRED
See the attached Rework Procedure.SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-4000
0-12 mos 100% 1.5 0 0 0 0
This is a 1.5?hr job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.Attach. (1-Rework Procedure)Rework Procedure
REWORK INSTRUCTION FOR 950/962H WHEEL LOADERSAND IT62H INTEGRATED TOOLCARRIERSThe diagnostic lines are located on the rightside of the machine under the platform behind an access panel. Illustration 1 - Incorrect Illustration 2 - Correct
Open the service center door on the right handside of vehicle.
Locate the rear of the remote diagnostic linesattachment on the machine.
If the lines to the