HOSE 3813801 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Nov2019
PROBLEM
The indication display installed at the factory is incorrect on certain 836K Landfill Compactors. The incorrect indication display does not contain a Diesel Exhaust Fluid level gauge. The machine is also missing switch for regeneration.
AFFECTED PRODUCT
Model Identification Number
836K TWZ00628-00630, 633-639
PARTS NEEDED
Qty
Part Number Description
1 3276999 SWITCH AS-ROCKER
1 3738190 CONT GP -B
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
1. Remove the existing 374-3613 Indication Display from the machine.
2. Install the replacement 373-8190 Indication Display.
3. Remove the right hand console switch panel.
4. Remove the switch blank for the regeneration switch, locate connector "U-C57".
5. Install the 327-6999 Switch for regeneration in the right-hand console.
6. Verify that the DEF level gauge and the regeneration switch function correctly.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-6000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 2.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.