HOSE 5P0718 - Caterpillar

PROBLEM
The radiator mounting bolts need to have torque checked on certain C9, C11, C13, C15, and C18 Industrial Engines in a generator set application. The existing radiator mounting bolts may have a low torque condition which may reduce the reliability of the radiator components.
AFFECTED PRODUCT
Model Identification Number
C11 HRA02040, 2058
C13 KWJ04323-04325
RRA08548-08549, 8553-8554, 8561, 8600, 8602, 8659, 8662, 8664, 8670, 8672, 8674-8675, 8700
C15 MCW07715-07716, 7718, 7725, 7731, 7733, 7735, 7739-7740, 7742, 7747-7748, 7750, 7752, 7760, 7769, 7791-7792, 7799, 7802, 7808-7812, 7852
C18 BDN01963, 1989
WRH06320, 6322, 6349, 6359, 6361, 6365, 6367-6368, 6372, 6375, 6378, 6380, 6382, 6385-6386, 6397-6398, 6401, 6403-6408, 6411, 6413-6414, 6416-6418, 6425-6426, 6433, 6448, 6477, 6483, 6506, 6510, 6512, 6514, 6543, 6554, 6560, 6575
C9 REH04478, 4531, 4589, 4592, 4595-4596, 4605, 4609, 4619, 4623, 4631-4633, 4635, 4648-4649, 4651, 4654, 4663, 4667-4668, 4696, 4707-4711, 4715-4718, 4720-4722, 4724-4725, 4732, 4765, 4782, 4784-4785, 4789-4790, 4798, 4804, 4806, 4832, 4872, 4880, 4883-4884, 4914
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Tighten the radiator mounting bolts to the proper torque. Refer to the disassembly and Assembly manual for the bolt torque values. Refer to Image 1
Image1
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR APPLYING THE PROPER TORQUE TO THE RADIATOR MOUNTING BOLTS ON CERTAIN C9, C11, C13, C15, AND C18 INDUSTRIAL ENGINES IN A GENERATOR SET APPLICATION
MODELS INVOLVED - C9, C11, C13, C15, C18
Dear Cat Product Owner:
The radiator mounting bolts need to have torque checked on certain C9, C11, C13, C15, and C18 Industrial Engines in a generator set application. The existing radiator mounting bolts may have a low torque condition which may reduce the reliability of the radiator components. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 16Oct2014 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 16Oct2014 Service Letter