HOSE AS 7E9227 - Caterpillar

TEBE4352-01
07Mar2016
(Revised 07Sep2016)
U-119
A-93
Priority
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK MODULES ON CERTAIN 3512C HD PETROLEUM ENGINES
7606 7620 7610 PI32612
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered as soon as possible.When reporting the repair, use "PI32612" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32612" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 07Mar2016 Service Letter. Changes have been made to the Parts Needed and Rework Procedure.
COMPLETION DATE
TERMINATION DATE
30Sep2016 31Mar2017
PROBLEM
Engine speed drops then returns to normal after a short time period when Product Link PLE640 or PLE641 is connected to J1939 communications link. On some 3512C HD Petroleum Engine assets the Product Link PLE640 or PLE641 cellular device is no longer communicating with PL Web.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
3512C HD WF300183
*******Group 2*******
3512C HD WF300304, 316, 318, 321
WF500143, 163, 217, 254, 278, 284-286, 292, 307, 312, 348, 353, 367, 373, 379, 382-383, 387, 389, 392, 394-395, 398-401, 405, 407, 416, 450, 453, 456, 463-464, 486, 488, 574, 668
*******Group 3*******
3512C HD WF300143, 148, 155, 298, 311, 345
WF500104, 170, 186, 199, 221, 245, 253, 255-256, 259, 267, 274, 314, 343, 360, 364
*******Group 4*******
3512C HD WF300138, 303, 370, 383
WF500161, 172, 287, 297, 408, 418, 428, 433, 449, 638, 653, 658, 717
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 5128658 PL631 Satellite Radio Flash File (2016B)
1 5161714 PLE601 Network Manager Flash File (2016B)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed