HOUSING-WATER PUMP 2844687 - Caterpillar

TEBE3298-00
18Sep2015
U-502
D-432
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 4324214/">432-4214 RECEPTACLE ASSEMBLY ON CERTAIN G3508B, G3512B, G3516B, AND G3520B PETROLEUM ENGINES
1408 PS53033
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53033" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Sep2016
PROBLEM
The existing 4324214/">432-4214 Receptacle Assembly can be corroded by moisture on certain G3508B, G3512B, and G3516B Engines, and G3520B Petroleum Engines.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
G3508B RBK01509-01610
G3512B JHH01041-01042
G3516B JEF03167-03427
N6E00100-00300
G3520B TPC01149-01176
*******Group 2*******
G3508B RBK01407-01508
G3512B JHH01032-01040
G3516B JEF02721-03166
G3520B TPC01139-01148
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 1384731 GASKET-CONNECTOR
37 2339227 SOCKET-CONNECTOR
1 4324214 RECEPTACLE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 3941129 HARNESS AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the Service Manual if/as necessary and refer to Special Instruction, SEHS0123.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-8000 hrs,
0-32 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job for Group 1
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-8000 hrs,
0-32 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.