HOUSING 9N2032 - Caterpillar

REBE6109-00
28Jun2010
U-221
A-174
D-192
O-196
Before/After
PRODUCT SUPPORT PROGRAM FOR REWORKING SCAVENGE LINES ON CERTAIN TH31 AND TH35 TRANSMISSIONS
5073 3159 PS43103
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43103" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Jun2012
PROBLEM
The existing 280-3948 or 275-0823 Scavenge Lines may not scavenge cold oil back to the transmission sump on certain TH31 and TH35 Transmissions operating in -7 degree C (20 degree F) and colder temperatures.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
TH35 SMS00304, 306-307, 310-311, 313-314, 316, 318-321, 323-324, 330, 342-343, 347-348, 350, 353, 356-357, 360-362, 364-366, 369, 375-376, 379-383, 385-390, 392, 401-407, 420-421, 423
TH35 OEM MSB00100-00128
PZT00100-00192, 194-296
TMH00100-00109
TRN00203-00231
*******Group 2*******
POWER SYSTEM OEM TZM00100-00170
*******Group 3*******
TH31 LWC00304-00310, 318-320, 325, 327-328, 340, 342-343, 354, 357-362
TH31 OEM LAD00100-00125
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 4S4455 CLIP
4 6V5230 BOLT
2 6V8400 SEAL-O-RING-ORFS
1 1095289 ADAPTER-STR
1 3217861 TUBE AS.
1 3318540 CLIP-LOOP
1 3398794 HOSE AS.
1 3398803 TUBE AS
1 3398805 TUBE AS
1 3460683 TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 4S4455 CLIP
4 6V5230 BOLT
2 6V8400 SEAL-O-RING-ORFS
1 1095289 ADAPTER-STR
1 3217861 TUBE AS.
1 3318540 CLIP-LOOP
1 3398794 HOSE AS.
1 3398803 TUBE AS
1 3398805 TUBE AS
1 3460683 TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
1 4S4455 CLIP
4 6V5230 BOLT
2 6V8400 SEAL-O-RING-ORFS
1 1095289 ADAPTER-STR
1 3217861 TUBE AS.
1 3318540 CLIP-LOOP
1 3382780 TUBE AS
1 3398794 HOSE AS.
1 3398803 TUBE AS
1 3398805 TUBE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the attached Rework Procedure.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-5000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 3.0-hour job for Group 1
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 3.0-hour job for Group 2
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 3*******
0-5000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 3.0-hour job for