IGNITION GP-GAS ENGINE 2W4821 - Caterpillar

When reporting the repair, use "PS60039" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Aug2013
PROBLEM
The 1884075/">188-4075 Cylinder Assembly for the boom may leak on certain 385C FS Hydraulic Excavators. Leakage can occur at the weld between the cap and tube due to porosities.
AFFECTED PRODUCT
Model Identification Number
385C FS MMA00250-00252
PARTS NEEDED
Qty
Part Number Description
1 1884075 CYLINDER AS
1 2159996 SEAL KIT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the failed 1884075/">188-4075 Cylinder Assembly with a new cylinder assembly made with an improved welding process. Refer to your machines service manual for removal and installation procedure.
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SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-9000 hrs,
0-84 mo 100.0% 0.0% 0.0% 100.0% 0.0% 0.0%
This is a 8.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.