KIT-SEAL 2269615 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Sep2019
PROBLEM
The existing 1066532/">106-6532 hub can wear on certain 785D Off-Highway Trucks resulting in high iron in the SOS and eventual tooth failure.
AFFECTED PRODUCT
Model Identification Number
785D MSY00443, 456, 471, 473-474, 495, 499, 602-604, 659-666, 669-670, 672-675
PARTS NEEDED
Qty
Part Number Description
1 1066532 HUB
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Monitor SOS for suspect hub wear. Typically wear does not cause early final drive removals but causes hubs to not be reusable.
If wear becomes excessive, program can be applied After failure removing wheel assembly. Reference KENR83089 "785D Off-Highway Truck Power Train Disassembly and Assembly" for this work.
During PCR please replace worn hubs with same part. For trucks MSY1-581, the new improved 1066532/">106-6532 Hub should be installed. Reference SEPD1652.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-10000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
10001-18000 hrs,
37-54 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 64.0-hour job
After failure of a hub on a machine, a total of 64 hours can be claimed. 24 for component R&I and 40 for shop to disassembly and assemble final drive group.
2 claims per truck are allowed (1 for each final drive)
If performed during PCR, no labor allowed.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.