KIT-SEAL 3364682 - Caterpillar

TEBE0427-00
30Sep2013
U-460
A-317
D-383
O-387
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING PRE-LUBRICATION WIRING FILM ON CERTAIN G3512E, G3516C, G3516E, G3516H, G3520C, AND G3520E GENERATOR SETS
7557 7405 PS44035
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44035" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Sep2014
PROBLEM
The existing 349-0995 Film is incorrect on certain G3512E, G3516B, G3516C, G3516E, G3516H, G3520C, and G3520E Generator Sets.
AFFECTED PRODUCT
Model Identification Number
G3512E NGS00135, 137, 139-141, 143-144, 154, 159
SSR00162, 165, 172, 178-180, 183-186, 197-199, 201-202, 205-206, 209-210, 212-213, 215
G3516C F6D00103-00106, 108
F6E00101
F6F00101-00107
GSB00124
GZC00223, 225, 228, 236-237, 239-244, 253-256, 258-259
GZZ00339-00346, 348-362
G3516E F6G00101-00102
GAS00270-00280
G3516H HD GLM00116-00117
G3520C GZA00218-00221, 227-237, 243-258
GZB00235-00249
GZJ00474-00475, 477-484, 487, 491-506, 515-518, 521-524, 527-530, 532, 534-541, 543-553, 600-611, 614, 619-620, 624-630, 632-637, 640-651, 656-661
GZL00146
GZM00211-00212, 214
GZN00792-00806, 808-817, 820-821, 825-853, 856, 858-880
LGS00163-00176
RLP00240-00261
G3520E GZE00116-00117, 119-126, 128-129, 132-139, 154-163, 169, 178-183, 188-194, 202, 205, 213-226, 228-236
GZH00160-00162
PARTS NEEDED
Qty
Part Number Description
1 4385384 FILM-ELECTRICAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the 349-0995 Film with the 438-5384 Film. Place the new film over top of the old film. On the film, the 8s and 5s changed in the table. Image 1 shows the new 438-5384 Film.
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-8000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
8001-20000 hrs,
13-30 mo 100.0% 0.0% 0.0% 0.0% 0.0% 100.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.