KIT- 4171742 - Caterpillar

Caterpillar Service Information Management System (SIMS) Entry
An informational SIMS entry must be made for any engines serial number that the dealer suspects as having unauthorized modifications. The SIMS entry will allow future repairing dealers to be aware of past dealer findings to assist with root cause failure determination. If necessary, dealers will be able to discuss details that may have been documented in the dealer work order file. In order to ensure that all reports are consistant, Caterpillar now requires the repairing dealer to make the following SIMS entry. When reporting the repair, include the following:
Service report common information section- Input dealer and engine specific information
Part number - "SP0500" (Non-Caterpillar part)
Description code - "38" (Info Record)
Group number - "1280" (Non-Caterpillar part)
Check box - Check "Non-failure service (informational)"
Comment - "Auxiliary aftermarket device installed", if an auxiliary device is discovered or "Improper fueling", if improper fueling has been detected or "Unathorized modification", if any other unauthorized engine modification is discovered.Caterpillar Claim
If an engine has remaining Caterpillar warranty or extended service coverage, and either has an unauthorized modification present or a SIMS entry notifying you of a potential unauthorized modification, a warranty claim may still be allowed. Remember that authorized Caterpillar dealers are responsible for completing all root cause failure analysis and determining if coverage should be applied. If the current failure is due to a Caterpillar defect in material or workmanship, and not due to the unauthorized modification, the dealer may submit an appropriate claim with all supporting detailed documentation explaining the root cause of the failure. The claim should have all the normal claim details, with the addition of why the failure is not due to the unauthorized modification.Note: In situations when the dealer is uncertain whether the failure is a warrantable defect, the Caterpillar Service Representative should be involved to assist with failure analysis, including Caterpillar factory Product Support group assistance as required. The intent of this action is to ensure that an accurate decision is made at the time of the repair.Reporting Requirements
A dealer is not required to, but may, report tampering to the EPA. A dealer is not responsible to return an engine to certified configuration. A dealer must abstain from repairing or replacing the part of the engine that has been modified, unless it is to return to certified configuration.Additionally, the dealer is not required to report tampering to the local Caterpillar representative, although a SIMS entry is required. However, if a dealer has any questions regarding specific situations or related issues that are not in this publication the Caterpillar Representative is always available for consultation.Customer Responsibility
The customer is responsible for:
Maintaining the engine and the vehicle in the certified configuration
Failures resulting from any use or installation which Caterpillar judges improper
Failures resulting from attachments, accessory items and parts not sold or approved by Caterpillar
Failures that result from abuse, neglect or improper repair
Using fuel that is prescribed by the US EPA and other appropriate regulatory agencies (Example: Model year 2007 and newer Caterpillar On-Highway diesel engines require