LATCH 0813173 - Caterpillar

PARTS NEEDED
Qty
Part Number Description
1 1W2431 CLAMP-V-BAND
4 8T4186 BOLT-HEX HEAD
4 8T4196 BOLT-HEX HEAD
8 1984777 WASHER-HARD
1 3123542 TUBE AS
1 3887010 CLAMP-BENT BOLT
1 3887012 CLAMP-BENT BOLT
1 4865257 BRACKET AS
1 4917840 MUFFLER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the muffler group, as specified in Service Magazine M0079028,
"An Improved Muffler Group Is Used on Certain 120K, 120K Series 2, 12K, 140K, 140K Series 2, and 160K Motor Graders".
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER GROUP ON CERTAIN 12K AND
140K MOTOR GRADERS
MODELS INVOLVED - 120K AND 140K
Dear Cat Product Owner:
The 3123542/">312-3542 Tube needs to be replaced on the products listed below. The existing tube can crack and lead to a complete failure of the tube and cause damage to the muffler. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 17Jan2018 when scheduling this service.
We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 17Jan2018 Service Letter